Last updated: 19 July 2026
Protecting your privacy is a priority for us. We process your personal data transparently, securely and only to the extent necessary, in accordance with the GDPR (Regulation (EU) 2016/679) and Slovak Act No. 18/2018 Coll. on the Protection of Personal Data.
1. Why we process your personal data
- Communication and handling requests: we answer your questions and enquiries sent via the contact form, email or phone.
- Providing our services: preparing quotes, concluding and performing contracts with clients.
- Marketing: with your consent, we inform you about news, services and content.
- Analytics and website improvement: using cookies we analyse traffic and user behaviour.
- Compliance with legal obligations: in particular obligations arising from tax and accounting regulations.
2. Legal bases for processing
- Performance of a contract (Art. 6(1)(b) GDPR): when you contact us about our services.
- Your consent (Art. 6(1)(a) GDPR): for sending marketing communications and for analytics cookies. You can withdraw your consent at any time.
- Legitimate interest (Art. 6(1)(f) GDPR): communication, protection of rights and improvement of services.
- Compliance with a legal obligation (Art. 6(1)(c) GDPR): retention of accounting and tax documents.
3. What personal data we process
- Identification data: first and last name, and company name where applicable.
- Contact data: email address and phone number.
- Content of communication: the text of your message and related correspondence.
- Technical data: IP address, browser and device type, cookie data.
Providing your data is voluntary. Without contact details, however, we cannot respond to your request.
4. Cookies
Our website uses cookies, small text files stored in your browser. We distinguish between: necessary cookies (basic functioning of the website), preference cookies (your settings), statistics cookies (traffic analysis, e.g. Google Analytics) and marketing cookies (relevant advertising). You give your consent through the cookie banner and can change it at any time.
5. Who we may share data with
We protect your personal data and do not share it with third parties for their own purposes. Only the following may have access: contractual partners (hosting, IT services), providers of analytics tools (only with your consent), external accountants and legal advisers, and public authorities as required by law. We have contracts with all processors under Art. 28 GDPR.
6. Transfers of data to third countries
We process your personal data primarily within the European Economic Area (EEA). If some tools involve a transfer of data outside the EEA, this takes place exclusively under the conditions set out in Chapter V GDPR, on the basis of an adequacy decision or standard contractual clauses.
7. How long we keep data
- Handling requests: for the duration of handling and then for a maximum of 12 months from the last communication.
- Contractual relationships: for the duration of the contract and until the limitation periods expire.
- Marketing: until consent is withdrawn, for a maximum of 3 years from the date it was given.
- Legal obligations: according to special regulations (e.g. accounting documents for 10 years).
8. Your rights
- Right of access: to obtain confirmation of whether and which of your data we process.
- Right to rectification: to request correction of inaccurate data or completion of incomplete data.
- Right to erasure (right to be forgotten): to request deletion of data that is no longer needed.
- Right to restriction of processing: in cases specified by law.
- Right to data portability: to receive data in a structured, commonly used format.
- Right to object: to processing based on legitimate interest.
- Right to withdraw consent: at any time, without affecting the lawfulness of processing before withdrawal.
- Right to lodge a complaint: with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava, www.dataprotection.gov.sk.
You can exercise your rights by email at [CONTACT EMAIL] or in writing at the address of our registered office. We will respond within one month of receiving your request.
9. Data security
We have adopted appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access: encrypted communication (SSL/TLS), access control and regular system updates. Only authorised persons bound by confidentiality have access.
10. Automated decision-making and profiling
The processing of your personal data does not involve automated individual decision-making or profiling with legal effects within the meaning of Art. 22 GDPR.
11. Changes to this policy
We may update this policy from time to time. The current version is always published on this page together with the date of the last update. We recommend checking this page regularly.